CUSTOMER INFO｜顧客資訊 / BLŌM
returns &
order care.
手作與客製商品的取消、異常與聯絡說明。HANDMADE PRODUCT POLICY手作商品說明
Handmade pieces naturally include small variations. [EDITABLE PLACEHOLDER] Final eligibility and return timing remain to be confirmed.
CUSTOM PRODUCT POLICY客製商品說明
Custom works are created around an individual request. [EDITABLE PLACEHOLDER] Cancellation and return conditions need final business approval.
DAMAGED / INCORRECT ITEMS損壞或品項錯誤
Please contact BLŌM with your order reference and photographs. [EDITABLE PLACEHOLDER] The reporting deadline and resolution process are not final.
CANCELLATION取消訂單
[EDITABLE PLACEHOLDER] Cancellation windows for products, workshops and events will be documented separately after confirmation.
CONTACT PROCEDURE聯絡方式
Contact helloblomstudio@gmail.com with your name, order reference and a short description. Do not send an item back before receiving instructions.